If you require support for Esri Roads and Highways for Desktop in the United States, contact Esri Support Services. If you are outside the United States, contact your local Esri distributor. For your distributor's contact information, visit support.esri.com/en/phonesupport.
Technical assistance
For help using Esri software, the following resources are available:
- Visit the Esri Support Center online.
- In the United States, contact the Esri Support Center.
Phone: 888-377-4575
Fax: 909-792-0960
Hours: 5:00 a.m. to 5:00 p.m. (Pacific Time) Monday–Friday
ArcGIS Knowledge Base
You can search the knowledge base using keywords, or you can browse through folders that contain information on different topics relating to ArcGIS for Desktop.
You can access the knowledge base from the Esri Support Center.
Esri home page
Visit the Esri home page at esri.com for up-to-date information about Esri software and services. It is an invaluable resource in helping you expand your understanding of GIS technology and Internet mapping.
Esri education solutions
Esri provides educational opportunities related to geographic information science, GIS applications, and technology. You can choose from among instructor-led courses, web-based courses, and self-study workbooks to find education solutions that fit your learning style and pocketbook. For more information, go to training.esri.com.
ArcGIS Resources
ArcGIS Resources provides unified access to web-based help, online documentation, and community-contributed content. ArcGIS Resources can be accessed from resources.arcgis.com.
International
Support is provided by your local Esri distributor. For your distributor's contact information, visit support.esri.com/en/phonesupport.
For the most current information for all ArcGIS products, visit ArcGIS Resources at resources.arcgis.com.