There are a number of options to provide feedback or obtain further information such as techinical support and knowlege base articles .
Technical assistance
For help using Esri software, the following resources are available:
- Visit the Esri Support Center online.
- In the United States, contact the Esri Support Center:
- Phone: 888-377-4575
- Fax: 909-792-0960
Hours: 5:00 a.m. to 5:00 p.m. (Pacific time) Monday–Friday
ArcGIS Knowledge Base
You can search the knowledge base using keywords, or you can browse through folders that contain information on different topics relating to ArcGIS for Desktop.
You can access the knowledge base from the Esri Support Center.
Esri home page
Visit the Esri home page at esri.com for up-to-date information about Esri software and services. It is an invaluable resource in helping you expand your understanding of GIS technology and Internet mapping.
Esri education solutions
Esri provides educational opportunities related to geographic information science, GIS applications, and technology. You can choose from among instructor-led courses, web courses, and self-study workbooks to find education solutions that fit your learning style and pocketbook. For more information, go to esri.com/education.
ArcGIS Resource Center
The ArcGIS Resource Center provides unified access to web-based help, online documentation, and community-contributed content. The ArcGIS Resource Center can be accessed at resources.arcgis.com.