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License Manager Guide

ArcGIS License Manager system requirements

  • Operating system requirements
  • Hardware requirements

The latest system and hardware requirements required to run ArcGIS License Manager are listed below. For information about earlier versions, see Esri Support.

Operating system requirements

The following operating systems satisfy the minimum operating system requirements.

Note:

ArcGIS License Manager requires Microsoft Visual C++ 2015-2019 Redistributable (x86) minimum version 14.22.27821. Obtain the Microsoft Visual C++ Redistributable for Visual Studio 2015-2019 from the Microsoft site. If the Microsoft Visual C++ 2015-2019 Redistributable (x86) is not already installed, running setup.exe will install it before setup.msi is launched. Setup.msi will not install if Microsoft Visual C++ 2015-2019 Redistributable (x86) is not already installed.

On Linux systems, the software should not be installed on an OS (binary) that has been modified. Esri does not provide support for products installed on a developer's release of an operating system.

For information on licensing ArcGIS License Manager in the cloud, please read the following PDF white paper Licensing ArcGIS Desktop in Cloud Environments .

Supported operating systems Latest update or service pack tested

Windows Server 2019 Standard and Datacenter (64 bit [EM64T])

Nov, 2019 Updates

Windows Server 2016 Standard and Datacenter (64 bit [EM64T])

Nov, 2019 Updates

Windows Server 2012 R2 Standard and Datacenter (64 bit [EM64T])

Nov, 2019 Updates

Windows Server 2012 Standard and Datacenter (64 bit [EM64T])

Nov, 2019 Updates

Windows 10 Pro and Enterprise (64 bit [EM64T])

Nov, 2019 Updates

Red Hat Enterprise Linux Server 7

Update 7

Red Hat Enterprise Linux Server 6

Update 10

SUSE Linux Enterprise Server 11

SP 4

*ArcGIS products will not be supported on Windows 7 or Windows Server 2008 R2 after January 2020, due to Microsoft’s extended support for Windows 7 and Windows Server 2008 R2 ending on January 14, 2020. It is recommended that you move to a later version of Windows well before January 14, 2020.

Note:

Prior and future updates or service packs on these operating systems are supported unless otherwise stated. The operating system version and updates must also be supported by the operating system provider.

Red Hat Enterprise Linux (RHEL) Server requirements

The following packages are required. Please install the 32-bit and 64-bit versions of these packages where available.

RHEL Server 7

  • compat-libstdc++-33.i686
  • compat-libf2c-34.i686
  • compat-openldap.i686
  • cairo.i686
  • freeglut.i686
  • fuse-libs.i686
  • fuse-libs.x86_64
  • fuse3-devel.i686
  • fuse3-devel.x86_64
  • gvfs-fuse.i686
  • gvfs-fuse.x86_64
  • gmp.i686
  • gtk2.i686
  • libcanberra.i686
  • libgcc.i686
  • libgfortran.i686
  • libidn.i686
  • libstdc++.i686
  • libSM.i686
  • libX11.i686
  • libXau.i686
  • libxcb.i686
  • libXdamage.i686
  • libXext.i686
  • libXfixes.i686
  • libXrender.i686
  • libXp.i686
  • libXScrnSaver.i686
  • libXtst.i686
  • mesa-libGL.i686
  • mesa-libGLU.i686
  • PackageKit-glib.i686
  • PackageKit-gtk3-module.i686
  • polkit.i686
  • polkit.x86_64
  • redhat-lsb.i686
Caution:

Important note for RHEL 7

On Red Hat Enterprise Linux 7 systems, a directory named "var/run/FNP" is required. However, RHEL 7 systems delete this folder during a reboot of the system. The folder will need to be re-created manually with 777 permissions every time the system boots and before the FNPLicensingService daemon is started. For more information, see Technical-article 000021129.

RHEL Server 6

The following packages are required. Please install the 32-bit and 64-bit versions of these packages where available.

  • cairo.i686
  • fuse-libs.i686
  • fuse-libs.x86_64
  • fuse3-devel.i686
  • fuse3-devel.x86_64
  • gvfs-fuse.i686
  • gvfs-fuse.x86_64
  • gtk2.i686
  • libdrm.i686
  • libgcc.i686
  • libidn.i686
  • libstdc++.i686
  • libSM.i686
  • libX11.i686
  • libXau.i686
  • libxcb.i686
  • libXdamage.i686
  • libXext.i686
  • libXfixes.i686
  • libXrender.i686
  • libXtst.i686
  • mesa-libGL.i686
  • mesa-libGLU.i686
  • polkit.i686 : An authorization framework
  • polkit.x86_64 : An authorization framework
  • redhat-lsb.i686

SUSE Linux Enterprise Server (SLES) requirements

SLES 11

The Linux patches for SuSE Linux Enterprise Server Update 4 minimum (32-bit and 64-bit) will be supported as long as they are from SuSE Linux without modification to the kernel/glibc version.

The following packages are required. Please install the 32-bit and 64-bit versions of these packages where available.

  • gvfs-fuse.x86_64
  • libfuse2
  • libdrm-32bit
  • libstdc++33-32bit
  • libstdc++43-32bit
  • libgcc43-32bit
  • mesa-32bit
  • xorg-x11-libX11-32bit
  • xorg-x11-libXau-32bit
  • xorg-x11-libXext-32bit
  • xorg-x11-libXfixes-32bit
  • xorg-x11-libXrender-32bit
  • xorg-x11-libXt-32bit

Hardware requirements

Hardware Supported and recommended

CPU

2.2 GHz minimum; Hyper-threading (HHT) or Multi-core recommended

Platform

x86 or x64 with SSE2 extensions

Memory/RAM

2 GB minimum

Display properties

24-bit color depth

Also see Video/Graphics adapter requirements below.*

Screen resolution

1024x768 recommended minimum at normal size (96 dpi)

Disk space

60 MB Windows, 344 MB Linux

* Video/Graphics adapter

64 MB RAM minimum; 256 MB RAM or higher recommended. NVIDIA, ATI, and Intel chipsets supported.

24-bit capable graphics accelerator

OpenGL version 2.0 runtime minimum is required, and Shader Model 3.0 or higher is recommended.

*Be sure to use the latest available drivers.

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