ArcReader 10.7.x system requirements

Visit Esri Support for information on earlier versions.

Supported platforms

Note:

Microsoft .NET Framework 4.5.2 or later must be installed prior to installing ArcReader.

Tip:

ArcReader requires Microsoft Visual C++ 2017 (update 5 or later) Redistributable (x86). If the Visual C++ 2017 (update 5 or later) Redistributable is not already installed, running setup.exe will install it before setup.msi is launched. Setup.msi will not install if Microsoft Visual C++ 2017 (update 5 or later) Redistributable (x86) is not already installed.

Supported operating systems*	Latest update or service pack tested
Windows 10 Pro and Enterprise (64 bit [EM64T])	April, 2019 update
Windows 8.1 Basic, Pro, and Enterprise (32 bit and 64 bit [EM64T])	April, 2019 update
Windows 7 Ultimate, Professional, and Enterprise (32 bit and 64 bit [EM64T])**	SP1 with April, 2019 update
Windows Server 2019 Standard and Datacenter (64 bit [EM64T])	April, 2019 update
Windows Server 2016 Standard and Datacenter (64 bit [EM64T])	April, 2019 update
Windows Server 2012 R2 Standard and Datacenter (64 bit [EM64T])	April, 2019 update
Windows Server 2012 Standard and Datacenter (64 bit [EM64T])	April, 2019 update
Windows Server 2008 R2 Standard, Enterprise, and Datacenter (64 bit [EM64T])**	SP1 with April, 2019 update

Note:

Prior and future updates or service packs on these operating systems are supported unless otherwise stated. The operating system version and updates must also be supported by the operating system provider.

*See the Operating system requirements and limitations section for additional requirements and information.

**ArcGIS products will not be supported on Windows 7 or Windows Server 2008 R2 after January 2020, due to Microsoft’s extended support for Windows 7 and Windows Server 2008 R2 ending on January 14, 2020. Esri highly recommends you plan to move to a later version of Windows, well before the January 14, 2020 date.

ArcReader is supported in various on-premises and cloud environments.

On-premises virtual desktop infrastructure (VDI)	Notes
Citrix XenDesktop 7.6 CU6	Use the latest Citrix and NVIDIA drivers. Refer to Citrix and NVIDIA GRID website for the most current driver versions.
Citrix XenDesktop 7.11
Citrix XenDesktop 7.12
Citrix XenDesktop 7.13
Citrix XenDesktop 7.14
Citrix XenDesktop 7.15 CU4
Citrix Virtual Desktop v 7.1808_2 (Formerly known as XenDesktop)
Windows Server 2012 R2 Hyper-V	Microsoft VDI certified with RemoteFX vGPU Windows Device Driver Model(WDDM) 1.2
Windows Server 2016 Hyper-V
VMware vSphere 6.0	Use VMware Horizon View 7.0.3 and later only. Use the latest VMware and NVIDIA drivers. Refer to VMware and NVIDIA GRID website for the most current driver versions.
VMware vSphere 6.5
VMware vSphere 6.7
VMware Horizon 7.6

On-premises application streaming	Notes
On-premises application streaming	Notes
Citrix XenApps 7.6 LTSR CU7	Hosted OS: Windows Server 2012 R2 (April 2019 update or later)
Citrix XenApp 7.12	Windows Server 2016
Citrix XenApp 7.13	Windows Server 2016
Citrix XenApp 7.14	Windows Server 2016
Citrix XenApp 7.15 CU4	Windows Server 2016
Citrix Virtual Apps v7.1808_2 (Formerly Citrix XenApp)	Windows Server 2016

Cloud Environments**	Notes
Amazon WorkSpaces Graphics Bundle	ArcReader works well in Amazon WorkSpaces and Azure instances that have: Supported operating systems Adequate number of processing cores for the workload Adequate amount of memory for the workload.
Azure NV6-Series VMs

** ArcReader will provide adequate performance and usability in many of the cloud environments. The cloud instance must have adequate CPU, Memory and Disk storage resources to support ArcReader.

Hardware requirements

	Supported and Recommended
CPU speed	2.2 GHz minimum; Hyper-threading (HHT) or Multi-core recommended
Platform	x86 or x64 with SSE2 extensions
Memory/RAM	Minimum: 4 GB Recommended: 8 GB
Display properties	24-bit color depth Also see Video/Graphics adapter requirements below.*
Screen resolution	1024x768 recommended minimum at normal size (96 dpi)
Disk space	Minimum: 1.58GB Recommended: 4 GB or higher ArcReader creates cache files when used and additional disk space may be required.
Video/Graphics adapter	64 MB RAM minimum; 256 MB RAM or higher recommended. NVIDIA, AMD, and Intel chipsets supported. 24-bit capable graphics accelerator. OpenGL version 2.0 runtime minimum is required, and Shader Model 3.0 or higher is recommended. Be sure to use the latest available drivers.

Software requirements

	Description
Microsoft .NET Framework requirement	The .NET Extension Support feature requires Microsoft .NET Framework 4.5.2 or later be installed prior to installing ArcReader. If Microsoft .NET Framework 4.5.2 or later is not found, the .NET Extension Support feature will not be available for installation. If your operating system includes Microsoft .NET Framework 4.5.2 or later, make sure it is enabled using Windows Features. If your operating system does not include Microsoft .NET Framework 4.5.2 or later, you will need to install it before installing ArcReader.
Printer support	ArcReader supports printing to any Microsoft-certified Windows printer using the native driver in ArcGIS. Note that some printer drivers do not support complex maps, and the ArcPress printer driver or additional hardware may be needed for these complex maps. The following configuration is recommended when printing large maps with the ArcPress printer drivers: If large complex maps do not print, reboot the computer to ensure the page file system is cleared. If the page file system is not a dedicated drive or partition, make sure the drive does not need to be defragmented. Disk space: At least 10 GB of free space is required on the drive where %TEMP% is located, as potentially large temporary files will be written there while ArcPress processes a map for printing. For more information on supported printers, refer to the following Esri Support Knowledge Base FAQ: What printers are supported by ArcGIS Desktop?

Operating system requirements and limitations

All platforms

Windows