ArcReader 10.8.x system requirements

Visit Esri Support for information on earlier versions.

Supported platforms

Check your computer's ability to run ArcGIS Desktop.

Note:

Microsoft .NET Framework 4.5.2 or later must be installed prior to installing ArcReader.

Tip:

ArcReader requires Microsoft Visual C++ 2015-2019 Redistributable (x86) minimum version 14.22.27821. Obtain the Microsoft Visual C++ Redistributable for Visual Studio 2015-2019 file from the Microsoft site. If the Microsoft Visual C++ 2015-2019 Redistributable (x86) is not already installed, running setup.exe will install it before setup.msi is launched. Setup.msi will not install if Microsoft Microsoft Visual C++ 2015-2019 Redistributable (x86) is not already installed.

Supported operating systems*	Latest update or service pack tested
Windows 10 Pro and Enterprise (64 bit [EM64T])	June 2020 Update
Windows 8.1 Basic, Pro, and Enterprise (32 bit and 64 bit [EM64T])	June 2020 Update
Windows Server 2019 Standard and Datacenter	June 2020 Update
Windows Server 2016 Standard and Datacenter	June 2020 Update
Windows Server 2012 R2 Standard and Datacenter	June 2020 Update
Windows Server 2012 Standard and Datacenter	June 2020 Update

Note:

Prior and future updates or service packs on these operating systems are supported unless otherwise stated. The operating system version and updates must also be supported by the operating system provider.

*See the Operating system requirements and limitations section for additional requirements and information.

ArcGIS products will not be supported on Windows 7 or Windows Server 2008 R2 after January 2020, due to Microsoft’s extended support for Windows 7 and Windows Server 2008 R2 ending on January 14, 2020. Esri highly recommends you plan to move to a later version of Windows, well before the January 14, 2020 date.

ArcReader is supported in various on-premises and cloud environments.

On-premises virtual desktop infrastructure (VDI)	Notes
Citrix:
Citrix XenDesktop 7.15 LTSR	Use the latest Citrix and NVIDIA drivers. Refer to the Citrix and NVIDIA websites for the most current driver versions.
Citrix Virtual Apps and Virtual Desktops 1912 LTSR
Microsoft:
Microsoft Hyper-V Server 2016	Microsoft VDI certified with RemoteFX vGPU Windows Device Driver Model (WDDM) 1.2.
Microsoft Hyper-V Server 2019
VMware:
VMware vSphere/ESXi 6.5	Use VMware Horizon 7.0.3 and later only. Use the latest VMware and NVIDIA drivers. Refer to the VMware and NVIDIA websites for the most current driver versions.
VMware vSphere/ESXi 6.7

On-premises application streaming and virtualizing
Citrix XenApp 7.15 LTSR	Windows Server 2016
Citrix Virtual Apps and Desktops 1912 LTSR	Windows Server 2016

Cloud environments	Notes
Amazon WorkSpaces Graphics Bundle	ArcGIS works well in Amazon WorkSpaces and Azure instances that have: Supported operating systems Adequate number of processing cores for the workload Adequate amount of memory for the workload
Azure N-Series VMs

Hardware requirements

	Supported and Recommended
CPU speed	2.2 GHz minimum; Hyper-threading (HHT) or Multi-core recommended
Platform	x86 or x64 with SSE2 extensions
Memory/RAM	Minimum: 4 GB Recommended: 8 GB
Display properties	24-bit color depth Also see Video/Graphics adapter requirements below.*
Screen resolution	1024x768 recommended minimum at normal size (96 dpi)
Disk space	Minimum: 1.63 GB Recommended: 4 GB or higher ArcReader creates cache files when used and additional disk space may be required.
Video/Graphics adapter	64 MB RAM minimum; 256 MB RAM recommended. NVIDIA, AMD, and Intel chipsets supported. 24-bit capable graphics accelerator. OpenGL version 2.0 runtime minimum is required, and Shader Model 3.0 or higher is recommended. Be sure to use the latest available drivers.

Software requirements

	Description
Microsoft .NET Framework requirement	The .NET Extension Support feature requires Microsoft .NET Framework 4.5.2 or later be installed prior to installing ArcReader. If Microsoft .NET Framework 4.5.2 or later is not found, the .NET Extension Support feature will not be available for installation. If your operating system includes Microsoft .NET Framework 4.5.2 or later, make sure it is enabled using Windows Features. If your operating system does not include Microsoft .NET Framework 4.5.2 or later, you will need to install it before installing ArcReader.
Printer support	ArcReader supports printing to any Microsoft-certified Windows printer using the native driver in ArcGIS. Note that some printer drivers do not support complex maps, and the ArcPress printer driver or additional hardware may be needed for these complex maps. The following configuration is recommended when printing large maps with the ArcPress printer drivers: If large complex maps do not print, reboot the computer to ensure the page file system is cleared. If the page file system is not a dedicated drive or partition, make sure the drive does not need to be defragmented. Disk space: At least 10 GB of free space is required on the drive where %TEMP% is located, as potentially large temporary files will be written there while ArcPress processes a map for printing. For more information on supported printers, refer to the following Esri Support Knowledge Base FAQ: What printers are supported by ArcGIS Desktop?

Operating system requirements and limitations

All platforms

Windows