Visit Esri Support for information on earlier versions.
Supported platforms
Check your computer's ability to run ArcGIS Desktop.
| Supported operating systems* | Latest update or service pack tested |
|---|---|
Windows 10 Pro and Enterprise (64 bit [EM64T]) | Nov 2019 Update |
Windows 8.1 Basic, Pro, and Enterprise (32 bit and 64 bit [EM64T]) | Nov 2019 Update |
Windows Server 2019 Standard and Datacenter (64 bit [EM64T]) | Nov 2019 Update |
Windows Server 2016 Standard and Datacenter (64 bit [EM64T]) | Nov 2019 Update |
Windows Server 2012 R2 Standard and Datacenter (64 bit [EM64T]) | Nov 2019 Update |
Windows Server 2012 Standard and Datacenter (64 bit [EM64T]) | Nov 2019 Update |
*See the Operating system requirements and limitations section for additional requirements and information.
ArcGIS products will not be supported on Windows 7 or Windows Server 2008 R2 after January 2020, due to Microsoft’s extended support for Windows 7 and Windows Server 2008 R2 ending on January 14, 2020. Esri highly recommends you plan to move to a later version of Windows, well before the January 14, 2020 date.
ArcReader is supported in various on-premises and cloud environments.
| On-premises virtual desktop infrastructure (VDI) | Notes |
|---|---|
Citrix: | |
| Citrix XenDesktop 7.6 CU6 | Use the latest Citrix and NVIDIA drivers. Refer to Citrix and NVIDIA GRID website for the most current driver versions. |
| Citrix XenDesktop 7.11 | |
| Citrix XenDesktop 7.12 | |
| Citrix XenDesktop 7.13 | |
| Citrix XenDesktop 7.14 | |
| Citrix XenDesktop 7.15 CU4 | |
| Citrix Virtual Apps & Virtual Desktop v 7.1906 | |
Microsoft: | |
| Microsoft Hyper-V Server 2012 R2 | Microsoft VDI certified with RemoteFX vGPU Windows Device Driver Model (WDDM) 1.2 |
| Microsoft Hyper-V Server 2016 | |
| Microsoft Hyper-V Server 2019 | |
VMWare: | |
| VMware vSphere/ESXi 6.5 | Use VMware Horizon View 7.0.3 and later only. Use the latest VMware and NVIDIA drivers. Refer to VMware and NVIDIA GRID website for the most current driver versions. |
| VMware vSphere/ESSi 6.7 | |
| VMware Horizon 7.X (currently v 9) | |
| On-premises application streaming and virtualizing | Notes |
|---|---|
| Citrix XenApps 7.6 LTSR CU7 | Hosted OS:
|
| Citrix XenApp 7.11 | Windows Server 2016 |
| Citrix XenApp 7.12 | Windows Server 2016 |
| Citrix XenApp 7.13 | Windows Server 2016 |
| Citrix XenApp 7.14 | Windows Server 2016 |
| Citrix XenApp 7.15 LTSR CU4 | Windows Server 2016 |
| Citrix Virtual Apps v7.1906 | Windows Server 2016 |
| Cloud environments* | Notes |
|---|---|
Amazon WorkSpaces Graphics Bundle | ArcReader works well in Amazon WorkSpaces and Azure instances that have:
|
Azure NV6-Series VMs |
*ArcReader will provide adequate performance and usability in many of the cloud environments. The cloud instance must have adequate CPU, Memory and Disk storage resources to support ArcReader.
Hardware requirements
| Supported and Recommended | |
|---|---|
CPU speed | 2.2 GHz minimum; Hyper-threading (HHT) or Multi-core recommended |
Platform | x86 or x64 with SSE2 extensions |
Memory/RAM | Minimum: 4 GB Recommended: 8 GB |
Display properties | 24-bit color depth Also see Video/Graphics adapter requirements below.* |
Screen resolution | 1024x768 recommended minimum at normal size (96 dpi) |
Disk space | Minimum: 1.63 GB Recommended: 4 GB or higher ArcReader creates cache files when used and additional disk space may be required. |
Video/Graphics adapter | 64 MB RAM minimum; 256 MB RAM recommended. NVIDIA, ATI, and Intel chipsets supported. 24-bit capable graphics accelerator. OpenGL version 2.0 runtime minimum is required, and Shader Model 3.0 or higher is recommended. Be sure to use the latest available drivers. |
Software requirements
| Description | |
|---|---|
Microsoft .NET Framework requirement | The .NET Extension Support feature requires Microsoft .NET Framework 4.5.2 or later be installed prior to installing ArcReader. If Microsoft .NET Framework 4.5.2 or later is not found, the .NET Extension Support feature will not be available for installation. If your operating system includes Microsoft .NET Framework 4.5.2 or later, make sure it is enabled using Windows Features. If your operating system does not include Microsoft .NET Framework 4.5.2 or later, you will need to install it before installing ArcReader. |
Browser requirement | Microsoft Internet Explorer (minimum IE 11) must be installed prior to installing ArcReader. |
Printer support | ArcReader supports printing to any Microsoft-certified Windows printer using the native driver in ArcGIS. Note that some printer drivers do not support complex maps, and the ArcPress printer driver or additional hardware may be needed for these complex maps. The following configuration is recommended when printing large maps with the ArcPress printer drivers:
For more information on supported printers, refer to the following Esri Support Knowledge Base FAQ: What printers are supported by ArcGIS Desktop? |